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TELECOM Products

NEXT-GENERATION PRODUCTS ESTABLISHED TELCOS

For more than 11 years, telecom products have been powering global leaders in telecommunications, such as Orange and Umniah, as well as aspiring startups like Friendy

BUSINESS SUPPORT SYSTEMS (BSS)

Witnessing the ever-growing transformation of the telecom industry, our clients are able to run their businesses in step with the change and create completely new business models thanks to:

Сharging and billing systems

Flexible and real-time billing and charging solutions that enable:

  • Subscribers to have instant control over their plans as well as benefit from multiple offerings;
  • Operators to create various pricing models and personalized offers for several customer segments (thanks to CRM integration).

CRM systems

Engage with subscribers in multiple ways:
  • Customer account management: tracking order history, channel activity, promotion response and others;
  • Loyalty program management: creating tailored offers, promotions and information on services and products;
  • Customer retention: predicting customer churn as well as increasing customer value and loyalty by using advanced analytics.

Customer self-service portals

Modern and interactive portals that are:

  • Profile-based and personalized;
  • Secure, powerful and scalable;
  • Integrated with business systems, data analysis tools and social media;
  • Optimized for mobile phones and tablets.

Corporate portals

Fast and secure portals to help your team benefit from:

  • Business workflow automation;
  • Project and task management;
  • Corporate knowledge base;
  • Workforce management;
  • Procurement management;
  • Document management.

Custom web and mobile applications

Increase business agility with a custom web or mobile application that is tailored to meet your specific needs. Here are some examples of the custom applications that we have implemented recently:

  • Mobile number portability system;
  • Sales force automation system.